Delivery & Collection

Ruby La La dispatch using Royal Mail, to all UK mainland addresses, within 3-5 working days, though this can often be faster.  If it is more convenient, orders can be collected from our boutique, located in Farnham, Surrey, this will not incur a delivery charge. 

Delivery Charges

Standard Delivery Charges

  • Orders under the value of £74.99 - Standard UK signed for delivery usually 3-5 working days - £4.50
  • Orders over the value of £75.00 - Standard UK signed for delivery usually 3-5 working days - Free of Charge
  • For deliveries outside of the UK, please contact us for a delivery price quotation
  • Collection from Ruby La La, 4 The Borough, Farnham, Surrey, GU9 7NA - Free of Charge

When selecting the 'Pickup In Store' option, you will be advised, by email, when your order is available for collection.  Please bring the notification email, together with personal identification, to present on collection of your order.  Please also ensure that you have received the collection notification email, prior to collecting your order, this way we can have it ready and waiting for you!

Important - Your Shopping Cart:

When you have selected items and they appear in your shopping cart, the system initially will not show a delivery charge.  In order to determine the delivery charge you need to either:

  • Click on the Shipping:         Add Info. The system will then ask you if you want to collect the order or have it delivered


  • Proceed to Checkout and the system will ask for address details and will give you the option of delivery or collection.

Following this step the system will display the 'Shipping' charge.

The VAT charge shown is already included within the Ruby La La pricing and this is displayed for information only.